Shipping policy
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been processed and shipped, you will receive a confirmation with tracking details.
Shipping Locations
We currently ship within Pakistan. If your location is not available at checkout, please contact us before placing your order.
Delivery Timeframes
Estimated delivery times vary depending on your location:
- Lahore: 1–2 business days
- All other cities: 3–5 business days
Please note that delivery times are estimates and may be affected by courier delays, weather conditions, or public holidays.
Shipping Fees
Shipping costs are calculated at checkout based on your location and order size.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Lost or Delayed Shipments
If your order is delayed or appears lost, please contact us at tiny.snuggles@outlook.com or message us on our instagram and we'll do our best to assist you.
Damaged Items
If your order arrives damaged, please contact us within 24 hours of delivery with photos so we can resolve the issue.